Experience Intelligence (XI)
A New Standard for Ethical AI in Disability
AI should be shaped by the people who live the realities it's meant to serve.
What is Experience Intelligence?
Experience Intelligence (XI) is the integration of lived experience, professional expertise, and contextual understanding into the design, governance, and deployment of AI systems.
XI recognizes that the deepest insight into complex human problems comes from those who have lived them, navigated them, and supported others through them. Not from data alone.
XI = LX + PX + CX
The Three Pillars of XI
Lived Experience (LX)
Embodied understanding gained through living with disability, caregiving, and navigating systems that fail real people. LX provides nuance, empathy, and real-world insight.
Professional Experience (PX)
Expertise earned through years of working within the systems that serve people. Applied in real conditions. PX provides technical accuracy, systems knowledge, and professional credibility.
Contextual Experience (CX)
The ability to read and navigate the shifting landscape of policy, technology, and human behaviour in real time. CX provides strategic clarity and adaptive decision-making.
Why It Matters Now
AI systems are being built at extraordinary speed. But speed without wisdom creates harm. Especially for people navigating disability, aging, and complex life transitions.
The people who understand those systems best are not always in the room when decisions get made. Experience Intelligence is a framework that changes that.
It names what has always been true: the most valuable intelligence is not artificial. It is human, earned, and lived.
The Meta-Skill That Activates XI
Adaptive Sensemaking is the ability to interpret complex, rapidly changing situations, identify what truly matters, and adjust decisions and actions in real time, while helping others navigate the shifting landscape.
AI will do the tasks.
Humans will do the interpreting.
About Christine
Christine Brunsden TEP, EPC, MFA-P is the founder of the Ability Ecosystem and co-founder of Benefits2, Canada's first DTC navigation platform for people with disabilities.
With 30 years of fiduciary experience as executor, trustee, guardian, and power of attorney, Christine brings the rare combination of lived proximity to disability, professional depth in estate and tax planning, and systems-level thinking that Experience Intelligence is built on.
She is Director of Canada for the Global AI Council and is authoring Abled: How Lived Experience Became the Most Valuable Intelligence in the Age of AI.
Love. Legacy. Leadership.
Join the Movement
Experience Intelligence is not a theory. It is a standard. A standard for how AI should be built, governed, and deployed when the stakes are human.
ExperienceIntelligence.ca — A Christine Brunsden Initiative